1. Introduction

Welcome to AgroSync, UAB (“we,” “our,” “us”). Your privacy is very important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, agrosync.io (the “Site”), or engage with our services. Please review this Privacy Policy carefully to understand our practices and how we treat your information.

2. Business Information

• Business Name: AgroSync, UAB
• Website URL: https://agrosync.io
• Business Address: Skuodo g. 2C, Kaunas, 45214, Kauno m. sav.
• Contact Information: You may contact us regarding any questions or concerns related to this Privacy Policy at info@agrosync.io.

3. Personal Data We Collect

We collect various types of personal data when you use our services or visit our Site. The types of data we collect include:

• Email Address: Collected when you subscribe to our newsletter, fill out a contact form, or communicate with us.
• Phone Number: Collected when provided through contact forms or other direct communications.
• IP Address: Automatically collected during your visit to the Site, which we use for analytics, security, and advertising purposes.
• Additional Data: Such as browser type, language preference, referring URL, and the time and date of each visitor request.

We also collect data related to your interactions with the Site, which helps us provide a more personalized experience and optimize services.

4. How We Collect Your Data

Data is collected using the following methods:

• Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on the Site and improve your user experience. You can manage cookie preferences through your browser settings.
• Contact Forms: Personal data provided through forms on the Site is used to respond to inquiries or to provide requested services.
• Direct Communication: Data provided through email or phone conversations is collected to facilitate communication.

5. Purpose of Data Collection

We collect personal data for the following reasons:

• Marketing: To send you newsletters, promotions, and other communications related to AgroSync’s products and services. You can opt out at any time by following the instructions in each email or contacting us directly.
• Advertising: To target advertisements based on your interaction with the Site. Data may be used for personalized ads on platforms like Google Ads and Meta (Facebook/Instagram).
• Site Improvement: To analyze traffic, understand user behavior, and improve Site performance.
• Security: To monitor data for fraud prevention, unauthorized access, and other malicious activity.

6. How We Use Your Data

Your data is processed for various purposes including:

• Marketing and Promotional Emails: We may send you product updates, company news, and exclusive offers. You can unsubscribe at any time.
• Targeted Advertising: Your data may be used for creating audience segments on platforms like Google and Meta, ensuring ads reach relevant users.
• Analytics and Performance Monitoring: We use data to monitor Site usage, optimize content, and improve the overall user experience.

7. Data Sharing

We may share your personal data under the following circumstances:

• Advertising Partners: Data shared with Google and Meta for targeted advertising.
• Analytics Providers: Data shared with services like Google Analytics to improve user experience and optimize services.
• Email Marketing Services: We may use third-party services like Mailchimp to send marketing emails.
• Legal Obligations: We may disclose personal data if required by law or to respond to legal inquiries, including those from courts or government authorities.

8. International Data Transfers

Your data may be transferred and stored outside your home country, including countries within the European Economic Area (EEA). We ensure that appropriate safeguards are in place when transferring data internationally, in accordance with applicable laws like the GDPR.

9. Your Rights

Under applicable law, you have the following rights regarding your personal data:

• Access: You can request access to the personal data we hold about you.
• Rectification: You can request corrections to inaccurate or incomplete data.
• Deletion: You can request the deletion of your personal data when it’s no longer necessary for our purposes.
• Restriction of Processing: You can request restrictions on how we process your data.
• Data Portability: You can request a copy of your data in a structured, machine-readable format.
• Objection to Processing: You can object to the processing of your data for marketing purposes.

To exercise these rights, contact us at info@agrosync.io.

10. Opt-Out Options

To opt-out of marketing communications:

• Use the “unsubscribe” link in any marketing emails we send.
• Contact us directly via info@agrosync.io.

Note that opting out of marketing communications will not stop non-marketing messages, such as those related to account updates.

11. Data Security

We implement appropriate security measures to protect your personal data, including:

• Encryption: Data is encrypted both during transmission and storage.
• Secure Servers: Personal data is stored on secure servers with strict access controls.
• Security Audits: Regular audits are conducted to identify potential vulnerabilities.
• Access Control: Only authorized personnel have access to personal data for business purposes.

12. Breach Notification

In the event of a data breach, we will notify you and the relevant authorities in compliance with applicable law. We will provide details about the breach, including affected data and mitigation steps.

13. Cookies and Tracking Technologies

We use cookies and other tracking technologies, such as:

• • Cookies: Small text files that track your preferences, improve performance, and personalize your experience.
  • Google Analytics: To monitor Site traffic and understand user behavior.
  • Meta Tracking: To serve personalized advertisements based on user interactions.
  • Email Providers: For managing email campaigns and tracking campaign performance.
  • Captiwate: For managing customer interactions and gathering, tracking user activity.

You can manage cookie preferences through your browser. Disabling cookies may impact your ability to use certain Site features.

14. Children’s Privacy

We do not knowingly collect data from children under 13. If we inadvertently collect such data, we will promptly delete it. Parents should contact us at info@agrosync.io if they believe we have collected data from children under 13.

15. Policy Updates

This Privacy Policy may be updated periodically. Changes will be posted on this page with the “Last Updated” date. We encourage you to review this policy regularly to stay informed about how we handle your data.