1. Introduction

Welcome to AgroSync, UAB (“we,” “our,” “us”). We are committed to safeguarding your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, agrosync.io (the “Site”), and when you engage with our services. We encourage you to read this policy carefully to understand our practices regarding your personal data and how we treat it.

2. Business Information

• Business Name: AgroSync, UAB
• Website URL: agrosync.io
• Business Address: Perkūnkiemio g. 19, LT-12120 Vilnius, Lithuania
• Contact Information: You can reach us via email at info@agrosync.io for any questions or concerns related to this Privacy Policy or your personal data.

3. Personal Data We Collect

We collect and process different types of personal data about you depending on how you interact with our Site and services. This includes:

• Email Address: Collected when you subscribe to our newsletter, fill out a contact form, or engage in communication with us.
• Phone Number: Collected through contact forms or other direct communication.
• IP Address: Automatically collected when you visit our Site, used for analytics, security, and advertising purposes.

In addition to the above, we may collect other types of information that do not directly identify you, such as browser type, language preference, referring site, and the date and time of each visitor request.

4. How We Collect Your Data

We collect personal data using the following methods:

• Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our Site and to store certain information. Cookies help us understand how you interact with our Site, enhance your experience, and deliver targeted advertising. You can manage your cookie preferences through your browser settings.
• Contact Forms: When you fill out a contact form on our Site, we collect the information you provide, including your email address and phone number, to respond to your inquiries or provide the services you request.
• Direct Communication: If you contact us directly via email or phone, we may collect and retain the personal data you provide to facilitate communication.

5. Purpose of Data Collection

The personal data we collect serves the following purposes:

• Marketing: We use your contact information to send you newsletters, promotional materials, and other communications about our products, services, and upcoming events. You can opt out of receiving these communications at any time by following the unsubscribe instructions provided in each email or by contacting us directly.
• Advertising: We use your data to serve targeted advertisements through Google and Meta (Facebook/Instagram) platforms. This helps us reach audiences who are more likely to be interested in our services, based on their online behavior and preferences.
• Site Improvement: We use data collected through cookies and other tracking technologies to analyze Site traffic, understand user behavior, and improve the functionality and user experience of our Site.
• Security: We monitor IP addresses and other data to detect and prevent fraud, unauthorized access, and other illegal activities that could compromise the security of our Site and services.

6. How We Use Your Data

Your personal data is processed for the following activities:

• Newsletters and Promotional Emails: We will use your email address to send you newsletters containing company updates, new product announcements, and special offers. We aim to keep you informed about developments that are relevant to your interests.
• Targeted Advertising: Your data may be used to create audience segments for advertising campaigns on platforms like Google Ads and Meta. This ensures that our advertisements are shown to users who are most likely to benefit from our services, enhancing the effectiveness of our marketing efforts.
• Analytics and Performance Monitoring: We use data from Google Analytics and other analytics tools to assess the performance of our Site. This data helps us understand user preferences, optimize content, and improve overall user experience.

7. Data Sharing

We may share your personal data with third parties in the following circumstances:

• Advertising Partners: We share data with Google Ads and Meta to facilitate targeted advertising campaigns. These platforms use the data to deliver personalized ads based on user behavior and preferences.
• Analytics Providers: We use services like Google Analytics and Meta to collect and analyze data about how visitors interact with our Site. This helps us improve our services and tailor our content to better meet user needs.
• Email Marketing Services: We use Mailchimp to manage our email marketing campaigns. Your email address and other relevant data may be stored and processed by Mailchimp to send newsletters and promotional emails.
• Legal Obligations: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

8. International Data Transfers

Your personal data may be transferred to and processed in countries outside of your home country, including those within the European Economic Area (EEA). When we transfer data internationally, we ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws, such as the GDPR.

9. Your Rights

You have certain rights regarding your personal data, which include:

• Access: You have the right to request access to the personal data we hold about you. We will provide you with a copy of the data in a structured, commonly used, and machine-readable format.
• Rectification: If your personal data is inaccurate or incomplete, you have the right to request correction or completion of your information.
• Deletion: You have the right to request the deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
• Restriction of Processing: You can request that we restrict the processing of your personal data if you contest the accuracy of the data, the processing is unlawful, or we no longer need the data but you require it for legal claims.
• Data Portability: You have the right to request that your personal data be transferred to another organization, where technically feasible.
• Objection to Processing: You can object to the processing of your personal data in certain situations, such as for direct marketing purposes.

To exercise any of these rights, please contact us at info@agrosync.io. We will respond to your request within the timeframes required by applicable law.

10. Opt-Out Options

If you wish to opt out of receiving marketing communications from us, you can do so at any time by:

• Clicking the “unsubscribe” link in the footer of our marketing emails.
• Sending an email to info@agrosync.io with your request.

If you opt out, we will stop sending you marketing communications, but we may still contact you for non-marketing purposes, such as service updates or security notifications.

11. Data Security

We take the security of your personal data seriously and implement various measures to protect it from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• Encryption: All personal data is encrypted during transmission and storage, ensuring that it remains confidential and secure.
• Secure Servers: We store your personal data on secure servers that are protected by firewalls, access controls, and other security measures.
• Regular Security Audits: We conduct regular audits of our systems and practices to identify and address potential security vulnerabilities.
• Access Control: Access to your personal data is restricted to authorized personnel who require the information to perform their job functions.

12. Breach Notification

In the unlikely event of a data breach, we are committed to promptly notifying you and relevant authorities as required by applicable law. We will provide you with information about the nature of the breach, the data affected, and the steps we are taking to mitigate the impact.

13. Cookies and Tracking Technologies

Our Site uses cookies and other tracking technologies to enhance your experience and collect information about your browsing behavior. These technologies include:

• Cookies: Small text files that are placed on your device when you visit our Site. Cookies help us remember your preferences, improve site performance, and deliver personalized content.
• Google Analytics: A web analytics service provided by Google that tracks and reports website traffic. Google Analytics uses cookies to collect data on how visitors use our Site, which we use to analyze performance and improve our services.
• Meta (Facebook/Instagram) Tracking: We use Meta’s tracking technologies to serve targeted ads based on your interactions with our Site. This allows us to deliver relevant content to users who are more likely to be interested in our products and services.
• Mailchimp: We use Mailchimp to manage our email marketing campaigns. Mailchimp uses cookies to track the performance of our campaigns and to ensure that our emails are delivered effectively.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our Site and your ability to access certain features.

14. Children’s Privacy

We do not knowingly collect personal data from children under the age of 13. Our services are intended for a general audience, and we do not specifically target or market to children. If we become aware that we have inadvertently collected personal data from a child under the age of 13, we will take steps to delete the information as soon as possible. Parents or guardians who believe that we may have collected data from a child under 13 should contact us immediately at info@agrosync.io.

15. Policy Updates

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the “Last Updated” date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are