Terms and conditions
Last updated: 2025-03-26
- Acceptance of Terms
By accessing or using the website, agrosync.io (the “Site”), and any services provided by AgroSync, UAB (company code: 306755037) (“we,” “our,” “us”), you agree to comply with and be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use our Site. We reserve the right to modify these Terms at any time, and any modifications will be effective upon posting. It is your responsibility to review these Terms periodically for any updates.
- Use of the Site
You agree to use our Site and services solely for lawful purposes and in a manner that does not violate the rights of any third party, including, but not limited to:
- Transmitting unlawful, harassing, defamatory, abusive, threatening, or harmful material.
- Engaging in actions that could damage, disable, or impair our Site or interfere with any third party’s use and enjoyment of the Site.
- Attempting to gain unauthorized access to our systems or other user accounts.
- Intellectual Property Rights
All content on our Site, including but not limited to text, graphics, logos, images, software, and source code, is the intellectual property of AgroSync, UAB or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works based on any content without our express written consent.
- User Accounts
To access certain features of our Site, you may be required to create an account. You agree to provide accurate, complete, and updated information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
- Payment Terms
If you purchase any products or services from AgroSync, you agree to pay all fees associated with such purchases in a timely manner. All payments are due in the currency specified at the time of purchase, and you are responsible for any applicable taxes. Failure to make timely payments may result in suspension or termination of services.
- Money-Back Guarantee
30-Day Money-Back Guarantee:
If you purchase a subscription or service and decide within 30 days that it does not meet your expectations, we offer a money-back guarantee, provided the following criteria are met:
- No Free Trial Usage: You must not have used the free trial prior to purchasing a subscription. Refunds are not available if the free trial has been used.
- Request Within 30 Days: Refund requests must be made within 30 days of your purchase. No refunds will be granted after this period.
- Demonstrated Lack of Usage: To qualify for a refund, you must demonstrate that the service has not been used significantly within the 30-day period. This includes:
- Account Usage Logs: We may assess activity logs from your account to verify if any features or services were utilized.
- Service Usage Reports: Reports detailing usage may be reviewed to assess the extent of service use.
- Documentation Requirements: If requested, you must provide the necessary documentation, such as:
- Evidence of technical issues, if claiming dissatisfaction due to such issues.
- Reports detailing unmet expectations or performance discrepancies.
Non-Refundable Scenarios:
- Use of the free trial prior to purchase.
- Refund requests made after 30 days from the original purchase.
- Significant use of services such as premium content access or substantial feature utilization.
- Limitation of Liability
To the fullest extent permitted by law, AgroSync, UAB shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site or services, even if we have been advised of the possibility of such damages. Our total liability to you, in any circumstance, is limited to the amount you paid for the specific service or product giving rise to the liability.
- Governing Law
These Terms shall be governed by and construed in accordance with the laws of Lithuania. Any disputes arising from or relating to these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts of Lithuania.
- Termination
We reserve the right to terminate or suspend your access to the Site and services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users or our business interests. In the event of termination, your obligation to pay any outstanding fees will remain in effect.
- Contact Information
If you have any questions or concerns about these Terms, please contact us at info@agrosync.io.
- Privacy and Data Protection
Your use of the Site and services is also governed by our Privacy Policy, which is available at [link to privacy policy]. By using the Site, you consent to the practices described in the Privacy Policy, including the collection and use of your personal data.
- Cookies and Tracking Technologies
Our Site uses cookies and other tracking technologies to improve your experience and gather information about your usage of the Site. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.
- Third-Party Services
We may integrate third-party services on our Site (e.g., payment gateways, marketing platforms, analytics providers). These third parties operate under their own terms and conditions, and we are not responsible for their actions. You should review their policies before interacting with their services.
- Indemnification
You agree to indemnify and hold harmless AgroSync, UAB, and its officers, directors, employees, agents, and affiliates from and against any claims, damages, losses, liabilities, and expenses (including attorney’s fees) arising from your use of the Site, your breach of these Terms, or your violation of any law or third-party rights.
- Changes to Terms and Conditions
We reserve the right to update or modify these Terms at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the “Last Updated” date at the top of this document. We encourage you to review these Terms regularly.
- No Warranty
Our Site and services are provided “as is” and “as available.” We do not warrant that the Site or services will be error-free, uninterrupted, or free from viruses or other harmful components. We disclaim all warranties, express or implied, including any warranties of merchantability or fitness for a particular purpose.
By using our Site or services, you confirm that you have read, understood, and agree to these Terms and Conditions.
- Limitation of Liability and Disclaimers of Damages
To the fullest extent permitted by law, AgroSync, UAB, and its subsidiaries, affiliates, officers, directors, employees, agents, licensors, and service providers (collectively, “AgroSync”) shall not be liable for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to:
- Loss of profits, revenue, or business opportunities
- Loss of use or data (whether or not AgroSync was advised of the possibility of such loss)
- Business interruption or any other type of financial loss
- Costs of replacement or substitution of services, technology, or products
- Loss of goodwill, reputation, or loss of data integrity
- Damages resulting from errors, defects, viruses, bugs, or security breaches
Whether arising in contract, tort (including negligence), strict liability, or otherwise, AgroSync shall not be held responsible for any damages incurred, regardless of the cause of action or the method by which the damage occurs.
17.1 Exclusion of Certain Damages
- Service Downtime and Inaccessibility: AgroSync shall not be held responsible for any downtime, temporary unavailability, or inaccessibility of the Site or services, regardless of the cause of such downtime, including, but not limited to, maintenance, server failures, technical issues, or third-party service interruptions.
- Data Loss or Corruption: AgroSync is not liable for the loss or corruption of data or for any indirect, consequential, or punitive damages arising from data loss or corruption, including any information that you may have provided to us.
- User Actions and Misuse: AgroSync shall not be held liable for any damages or losses resulting from your failure to comply with these Terms, including actions resulting from your misuse of the services, improper access, or failure to follow our guidance or instructions.
17.2 No Warranty for Third-Party Products or Services
You acknowledge and agree that AgroSync is not liable for any issues related to third-party products, services, or external links that are accessed through the Site or services, including third-party payment processors, advertising platforms, or software tools that we use in conjunction with our services.
- External Providers: AgroSync does not guarantee the performance, reliability, or any other aspect of third-party services, even if integrated with the Site or platform. You agree that AgroSync will not be held liable for issues arising from third-party software, platforms, or service providers, including any disruptions in service, failures, or data loss related to third-party applications.
17.3 Use at Your Own Risk
You use the Site, services, and products provided by AgroSync at your own risk. AgroSync makes no representations or warranties that the Site, services, or products are error-free, free from interruptions, or secure.
- No Guarantee of Results: We do not guarantee that using the Site or services will result in specific outcomes, including but not limited to financial performance, crop yield improvements, or any other benefits. Results may vary, and any expectations you have are your own responsibility.
- Advisory Information: Any information or suggestions provided on our Site or via our services, whether in the form of content, features, or through customer support, are for informational purposes only and do not constitute professional advice, including but not limited to agricultural advice, financial recommendations, or investment suggestions. AgroSync is not liable for any decisions made based on the information provided.
17.4 No Liability for Force Majeure
AgroSync will not be held liable for any failure or delay in performing its obligations due to circumstances beyond our reasonable control, including, but not limited to, acts of God, natural disasters, wars, terrorism, strikes, governmental restrictions, or technical failures.
17.5 Limitation of Liability for Subscription Fees
In the event that AgroSync is found to be liable, our liability will be limited to the amount you paid for the specific service or product that caused the issue within the previous 12 months from the date of the event or occurrence that gave rise to the liability.
17.6 Indemnity
You agree to indemnify, defend, and hold harmless AgroSync and its affiliates, officers, employees, agents, and service providers from and against any claims, losses, damages, liabilities, or expenses (including attorney’s fees) arising from your use of the Site, violation of these Terms, or breach of any laws, regulations, or third-party rights.
17.7 Clarification of Liability Disclaimer
By using the Site and services, you acknowledge that AgroSync shall not be responsible for any legal actions, damages, claims, or expenses arising from:
- Misuse of the Site and services.
- Failure to comply with these Terms or any local laws applicable to your use of the Site and services.
- Damages resulting from the purchase of services or products from third-party vendors via the Site.
In summary, AgroSync’s liability is limited, and it is important that you use the Site and services at your own discretion and risk. AgroSync is not responsible for any damages, loss, or inconvenience resulting from your use of the Site or our services, except where explicitly stated under the relevant legal jurisdiction.
- System and Technical Communication
By accepting these Terms and Conditions, you also agree that AgroSync, UAB may send system and technical email communications related to the platform. These communications may include updates about service availability, security notices, technical support messages, and other necessary platform-related information. These emails are essential for the proper functioning of the platform and cannot be opted out of unless you discontinue the use of our services.